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Exchanges & Replacements

14-Day Exchange Policy

We want you to love your purchase. If you're not completely satisfied, you may exchange unworn items within 14 days of delivery. Shoes must be in original condition with all packaging and tags.

Size Exchanges

Need a different size? We offer free size exchanges within 14 days. Simply contact us to arrange a replacement, and we'll send the new size with a prepaid return label.

Defective Items

In the rare event that you receive a defective item, please contact us immediately. We will arrange a free replacement or full refund, including return shipping costs.

How to Exchange

Email us at helpdesk@clifffelix.com with your order number and reason for exchange. Our team will guide you through the process and provide a prepaid return label.